In the telematics (tracking) industry in Canada there are several ways you can subscribe to a telematics company to monitor and manage your fleet of vehicles, whether you have two or one hundred and two, but that does not mean all of them work well and nor does it mean your data information is secure.

With Fleeteye the warranty our devices cover parts and labour for as long as you are a Fleeteye customer, whether for the initial term or you continue on with us for many years. When you enter into an agreement with a reseller, and something goes wrong they will direct you to the proprietary company, who now you are being introduced to for the first time and you are on your own to try and resolve issues with a defective service or product.

The reseller may be Canadian, but the actual company may not be, they may be American or you could be dealing directly with a company that is American. Now we want to provide a disclaimer here that we do not have a Canadian / American axe to grind here, but there are a ton of differences in how things are handled and how secure your data and company information is handled. Here are some key points.

  • In 2018 the American government introduced a law that is still in effect and grants the American government and its agencies the power to access your data and company information that resides on an American server, without warning, regardless of where your company is located. With Fleeteye your data is stored securely on a server in Europe, which has even stricter privacy laws than we do in Canada.

 

  • Let me give you an example of one company without naming them. The company claims to be Canadian and was in fact many years ago, but it is owned by an American company in one state that in turn is owned by an equity firm in another state. The customer service, technical support and invoicing are handled out of the United States. With Fleeteye all of those things are handled in Canada.

 

  • You can count on the fingers on one hand the top tier companies in the telematics industry and Fleeteye is one of them. Of those other companies almost all of them are based in the United States or owned by American parent companies.

 

  • When you partner with a Canadian company you are not vulnerable to fluctuations in currency value. You also are working with a company that understands the business culture and geography of the company you live and where your business is located.

Fleeteye is a Canadian company with customers from Newfoundland to Vancouver Island and we can tailor a solution specific to your company’s needs. Call us today at 226-741-0257 or visit our website at www.fleeteye and request a demo or more information. We have several options for both our tracking devices and our dashcams.